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Curateria Pro · Monthly report · September 2026

Your izakaya, Melbourne

Google reviews we hold to 30 Sep 2026 · last fetched 19 Oct 2026 · Pro

This month in three lines

  1. The number to knowConsistent

    0 of 26 critics answered, Apr–Sep 2026

    You replied to 598 of your 644 reviews in those months, but to none of the critics (reviews at 3★ or below).

  2. Next to your 3 nearest rivals

    Rival A answered 45 of its 57 critics, Rival B 1 of 15, Rival C 3 of 6 (Apr–Sep 2026).

    Diners comparing you see Rival A and Rival C answer their critics while yours go unanswered.

  3. Do this first

    Answer your 2 critical reviews

    2 from September 2026; 24 older ones from Apr–Sep 2026 are still unanswered.

    Also check: a review spike (April 2026 had 237 reviews, 26x your usual 9 a month) and 3 reviews that mention a reward for reviewing. Signals to check, not findings.

Draft replies
Anonymised: names, quotes and figures changed in this sample. It follows one Melbourne izakaya’s real report, so the story is true to life; in your report every figure is yours and every quote is copied word for word from your reviews. September 2026 shows the current report (labels, 6-month verdicts, Your group); May 2026 is an earlier one.

What changed since last month

What changed since the August 2026 report: 1 change.

  • New strength: Diners keep praising the sukiyaki: 57 mentions, 4.86★, 1 critical (the last 6 months (Apr–Sep 2026)).
Still true
  • Wagyu: still a Consistent strength (22 → 23 mentions, 4.87★, the last 6 months (Apr–Sep 2026)).
  • Rice (incl. don / rice bowl): still a Consistent issue (8 of 14 → 8 of 14 mentions critical, the last 6 months (Apr–Sep 2026)).
  • Critics answered (reviews at 3★ or below): still a Consistent gap: 0 of 27 (Mar–Aug 2026) → 0 of 26 (Apr–Sep 2026).
  • Your group: 4 of 5 (review spike under check). Reward mentions no longer count towards the group, so this is not compared with last report's group 5.
  • Your rating: steady (Jul–Sep 2026 vs Apr–Jun 2026), within normal month-to-month swing.
  • Your share of critical reviews: steady (Jul–Sep 2026 vs Apr–Jun 2026), within normal month-to-month swing.
Your progress on last month's 3 things to do
  • Not yetAnswer your 8 critical reviewsNot moved yet: of the 8 critics in your last report (the 90 days to 31 August 2026), 0 are answered as of our latest fetch. This month: 0 of 2 answered (Sep 2026). Over 6 months: 0 of 27 (Mar–Aug 2026) → 0 of 26 (Apr–Sep 2026).
  • Not yetCheck the rice (incl. don / rice bowl)Not moved yet: still a Consistent issue. No rice (incl. don / rice bowl) mentions in Sep 2026; last 6 months 8 of 14 critical, was 8 of 14. One quiet month is not a verdict: the 6-month rule decides.
  • TrackedPromote the wagyu1 wagyu mention in Sep 2026, was 0 in Aug 2026; last 6 months 23 mentions, was 22. Still a Consistent strength.

3 things to do this month

From the numbers in this report
  1. Answer your 2 critical reviewsA calm, specific reply is what other diners read. You have answered 0 of 26 critics in the last 6 months (Apr–Sep 2026). 2 from September 2026; 24 older ones from Apr–Sep 2026 are still unanswered.
  2. Check the rice (incl. don / rice bowl)Consistent: 8 of 14 mentions were in critical reviews, the last 6 months (Apr–Sep 2026).
  3. Promote the sukiyakiConsistent strength: 57 mentions, 4.86★, the last 6 months (Apr–Sep 2026).

Also from the evidence

  • Keep doing: Diners keep praising the wagyu: 23 mentions, 4.87★, 0 critical (Apr–Sep 2026).
  • Watch: Google rating: Rival A 4.8 from 5240 ratings vs you 4.2 from 1780 ratings (Rival A is ahead of you).

Critics & rivals

2 critical reviews unanswered
Needs you this week
2 critical reviews unanswered
Both are 3★ or below, posted in September 2026. The rival 150 m away answered all 3 of theirs.
Reply to them now

Critics answered, you vs rivals

Dark = answered, light = not answered. You answered 0 of 26; Rival A answered 45 of 57.

Apr–Sep 2026 · critics = reviews at 3★ or below · 104 critics across 4 venues

Critics answered, Apr–Sep 2026: You 0 of 26, Rival A 45 of 57, Rival B 1 of 15, Rival C 3 of 6.

You vs the 3 nearest Japanese venues

September 2026 · Google reviews posted that month
VenueGoogleReviewsAvg ★RepliedCritics repliedMedian reply
You
Rival A · 150 m
Rival B · 300 m–
Rival C · 350 m

You answered 20 of your 22 reviews (91%) but none of your 2 critical ones (3★ or below). Rival A answered all 3 of its critical ones.

Consistentyou answered 0 of 26 critics (reviews at 3★ or below) in the last 6 months (Apr–Sep 2026), and 0 of 31 since Jan 2026 while you replied to 598 of your 644 reviews (93%) in the same 6 months.

Rival A answered 45 of its 57 critics in the last 6 months (Apr–Sep 2026); you answered 0 of 26.

Rival C answered 3 of its 6 critics in the last 6 months (Apr–Sep 2026); you answered 0 of 26.

Replies are as captured when we last fetched each venue's reviews (date in each row); replies posted after that show up in a later report. Critical = 3★ or below. Reply time = time from the review to the owner's reply, median.

Dishes

Rice (incl. don / rice bowl): Consistent issue

Dishes diners mention

Verdicts from the last 6 months (Apr–Sep 2026) · 570 reviews with text
Rice (incl. don / rice bowl)Consistent

Rice (incl. don / rice bowl) has drawn complaints in 8 of 14 mentions over the last 6 months (Apr–Sep 2026), against 3% of your reviews overall (critical mentions Apr–Jun 2026). It is costing you stars. Last one: June 2026.

“Sadly the rice dragged the whole meal down.” (2★, April 2026)“The rice was dry and tough going, and it didn't suit the fish at all.” (1★, May 2026)
SukiyakiConsistent strength

Diners keep praising the sukiyaki: 57 mentions, 4.86★, 1 critical (the last 6 months (Apr–Sep 2026)).

“Fantastic sukiyaki, would recommend”
WagyuConsistent strength

Diners keep praising the wagyu: 23 mentions, 4.87★, 0 critical (the last 6 months (Apr–Sep 2026)).

“The wagyu sukiyaki nabe is lovely, with a deep, rich broth: real comfort food for a cold night!”
What diners said this month: single reviews, quotes only
Early signal Sushi, Udon, Katsu / tonkatsu“Loved the udon and the takoyaki, but the cheese katsu was disappointing and the sushi costs far too much for what it is!” (2★, 1 review)
From review text, not sales. One review is a quote, never a verdict.

Dishes vs your average

The dashed line is your average (4.81★). Rice (incl. don / rice bowl) sits well below it.

Apr–Sep 2026 · 570 reviews with text · dishes named in 8+ reviews · from review text, not sales

Average rating of reviews naming each dish, Apr–Sep 2026, against your 4.81★: Wagyu 4.87★ (23 reviews), Sukiyaki 4.86★ (57 reviews), Rice (incl. don / rice bowl) 3.43★ (14 reviews).

The month's numbers

22 reviews · 4.64★ · rating steady over Apr–Sep 2026

September 2026

Google reviews posted that month, from the reviews we hold
22
reviews
4.64★
average
4.2
Google (1,780 ratings)

Average rating

Steady

Steady: the last 3 months against the 3 before are within normal month-to-month swing.

Apr–Sep 2026 · 644 reviews · months under 5 reviews are not plotted · spike months (Apr, May, Jun, Jul) are hollow: see Review health

Average rating by month, Apr–Sep 2026: April 4.80★ (237 reviews), May 4.86★ (224), June 4.63★ (63), July 4.86★ (96), August not plotted (2 reviews: too few to plot), September 4.64★ (22).

Share of critical reviews (3★ or below)

Steady

Steady: the share of critics moved within normal swing over the same months.

Apr–Sep 2026 · 644 reviews · months under 5 reviews are not plotted · spike months (Apr, May, Jun, Jul) are hollow: see Review health

Share of critical reviews (3★ or below) by month, Apr–Sep 2026: April 4%, May 3%, June 6%, July 3%, August not plotted, September 9%.

  • Steady: the difference is within normal month-to-month swing.

Average stars from a small sample (August 2026: 2 reviews): read the change with care.

Your group

Group 4 of 5 · Apr–Sep 2026

Review spike under check: 644 reviews in Apr–Sep 2026, more than a quarter of the 1780 Google ratings in our listing data. Your group may move once we have checked it.

3 reviews mention a reward for reviewing. We flag this under Review health; it does not change your group.

Your group

Melbourne food venues in 5 groups, on 6 things you control
Group 4of 5 · Apr–Sep 2026

You are in group 4 of 5 for now (group 1 is the top 200 of 1,000 venues). Every measure below is something you control, so this can move.

Next step up: Group 3 venues answer 25% of their critics (reviews at 3★ or below) and group 1 venues 60%; you answered 0 of 26.

MeasureYouGroup 3 median
Critics answered (reviews at 3★ or below)Group figure: median of venues with 3+ critics.0 of 26 (0%)25%
Median time to answer a criticno replies27 h
Reviews at 3★ or belowJudged against the typical share for your kind of venue.4% (26 of 644)12.8%
Average rating of your reviews4.80★4.50★
Month-to-month swing in review numbers (0 = steady)1.45 (2–237 a month)0.49
Listing basics (menu, hours, website, photos, booking)Missing: a confirmed menu.4 of 54 of 5
Placed against 1,000 Melbourne food venues measured the same way over Apr–Sep 2026, in 5 groups of 200 (group 1 best). Your numbers: Apr–Sep 2026.

Review health

Check this: 3 signals

Review health

The 6 months to 30 September 2026
Check this

April had 237 reviews, 26x your usual 9 a month.

3 reviews mention a reward for reviewing
“You get a free drink for posting a Google review.”6 Jun 2026 · 3★
“Now I get why the rating went up: they hand out free ice cream if you leave 5 stars.”27 Apr 2026 · 2★
“There's a QR code on the wall: scan it, review them, get a free drink.”19 Apr 2026 · 1★
Google's Maps content policy prohibits offering payment, discounts, or free goods or services in exchange for a review, and Google can remove such reviews. The ACCC says incentives for positive reviews risk misleading consumers and breaching the Australian Consumer Law: any incentive must apply whatever the review says and be disclosed. These are patterns in the reviews we hold, not a finding that anything was done wrong. Google policy · ACCC guidance

More from this report: month by month, what diners said, nearby venues

The month-by-month table, praise and complaints with quotes, nearby venues

Your izakaya: September 2026

Based on the Google reviews we hold for this venue: continuous from 2 April 2025, last fetched 19 October 2026.

This month

22 new Google reviews in our data, average 4.64★, 5% at 1-2 stars complete

Google rating 4.2 from 1780 ratings (date recorded unknown).

Last 6 months

Reviews posted each month, from the Google reviews we hold.

MonthReviewsAverageOur data
April 2026
237
4.80★complete
May 2026
224
4.86★complete
June 2026
63
4.63★complete
July 2026
96
4.86★complete
August 2026
2
3.50★complete
September 2026
22
4.64★complete

Change, August 2026 to September 2026

Reviews +20; average stars +1.14.

Average stars from a small sample (August 2026: 2 reviews): read the change with care.

Google rating: First report: no earlier Google rating snapshot to compare with.

What diners said

September 2026, 20 reviews with text. Quotes are copied from real reviews.

Praise

  • Sukiyaki nabe

    cited in 6 of 20 reviews read

    “The sukiyaki nabe is their signature dish and it's wonderful.”
  • Friendly floor staff

    cited in 5 of 20 reviews read

    “Everyone on the floor was lovely, and the sashimi was excellent as well.”
  • Fresh, authentic food

    cited in 4 of 20 reviews read

    “Everything tasted so fresh and genuinely authentic!”

Complaints

  • Rude, dismissive service

    Early signal · cited in 1 of 20 reviews read

    “The staff were rude and brushed us off; I've never been treated like that.”
  • Cheese katsu and sushi value

    Early signal · cited in 1 of 20 reviews read

    “the cheese katsu was disappointing and the sushi costs far too much for what it is!”
  • 90-minute table limit

    Early signal · cited in 1 of 20 reviews read

    “We only had 90 minutes at the table, which was a little disappointing.”
  • Themes read from all 20 reviews with text.

Nearby venues

Nearest venues shown on Curateria that list Japanese (your primary cuisine) among their cuisines. Reviews in the 90 days to 30 September 2026.

Rival A

Melbourne, 0.15 km away

Google 4.8 from 5240 ratings · 516 reviews in our data, average 4.85★

Rival B

Melbourne, 0.3 km away

Google 4.7 from 236 ratings · 75 reviews in our data, average 4.59★

Rival C

Melbourne, 0.35 km away

Google 4.6 from 1180 ratings · 86 reviews in our data, average 4.85★